OrgX
Sign In

Terms of Service

Terms of Service

Last Updated: December 17, 2025

1. Agreement to Terms

By accessing or using our ticketing platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

We provide an online platform for event ticketing, including but not limited to:

  1. Online ticket sales and distribution
  2. Event management tools
  3. Customer relationship management
  4. Payment processing services
  5. Analytics and reporting

3. User Accounts

3.1 Account Creation

To use certain features of our Services, you must create an account. You agree to:

  1. Provide accurate, current, and complete information
  2. Maintain and update your account information
  3. Keep your password secure and confidential
  4. Notify us immediately of any unauthorized access

3.2 Account Responsibility

You are responsible for all activities that occur under your account. You must not:

  1. Share your account credentials with others
  2. Create multiple accounts without authorization
  3. Use another person's account without permission

4. Ticket Purchases

4.1 Ticket Sales

All ticket sales are final unless otherwise stated by the event organizer. We act as an agent for event organizers and are not responsible for the events themselves.

4.2 Pricing and Fees

Ticket prices are set by event organizers. Service fees, processing fees, and applicable taxes may be added to the ticket price at checkout.

4.3 Payment

We accept various payment methods including credit cards, debit cards, and other payment services. Payment must be received before tickets are issued.

5. Refunds and Cancellations

5.1 Event Cancellation

If an event is cancelled by the organizer, you may be entitled to a refund according to the organizer's refund policy.

5.2 Refund Processing

Refunds, when applicable, will be processed within 7-14 business days to the original payment method.

5.3 Service Fees

Service fees are generally non-refundable unless the event is cancelled by the organizer.

6. User Conduct

You agree not to:

  1. Violate any applicable laws or regulations
  2. Infringe upon intellectual property rights
  3. Transmit harmful or malicious code
  4. Engage in fraudulent activities
  5. Harass, abuse, or harm others
  6. Scrape or harvest data without authorization
  7. Interfere with the proper functioning of our Services

7. Intellectual Property

7.1 Our Rights

All content, features, and functionality of our Services are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Your Rights

You retain ownership of any content you submit through our Services. By submitting content, you grant us a license to use, reproduce, and display that content in connection with our Services.

8. Third-Party Services

Our Services may integrate with or link to third-party services. We are not responsible for the content, privacy policies, or practices of third-party services.

9. Limitation of Liability

To the maximum extent permitted by law:

  1. We are not liable for any indirect, incidental, special, or consequential damages
  2. Our total liability shall not exceed the amount you paid to us in the past 12 months
  3. We do not guarantee uninterrupted or error-free service
  4. We are not responsible for event organizer actions or event quality

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including legal fees) arising from:

  1. Your use of our Services
  2. Your violation of these Terms
  3. Your violation of any rights of another party

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

11.2 Arbitration

Any disputes arising from these Terms or our Services shall be resolved through binding arbitration, except where prohibited by law.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our Services. Continued use after changes constitutes acceptance of the modified Terms.

13. Termination

We may suspend or terminate your account and access to our Services:

  1. For violation of these Terms
  2. For fraudulent or illegal activity
  3. At our discretion with or without notice

14. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Contact Information

If you have questions about these Terms, please contact us at:

[Your Organisation Name]

Email: [your-email@example.com]

Address: [Your Physical Address]

Phone: [Your Phone Number]

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding our Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.